Reply To: Error code pops up when customer try to pay with ACH
Hi, is the update going to be out today to fix the issue?
View ArticleReply To: Error code pops up when customer try to pay with ACH
Oh awesome, Ill just wait for the update tmr, thankyou!
View ArticleReply To: Error code pops up when customer try to pay with ACH
Hi Use the checkout shortcode instead of the checkout block. Create a support ticket here and we’ll share the update. Wait until tomorrow when the release goes out. Kind Regards
View ArticleReply To: Error code pops up when customer try to pay with ACH
Hi, is there a workaround for now? we only accept ACH payments on our store
View ArticleReply To: Error code pops up when customer try to pay with ACH
Hi @brianjiang0173520 I can see you’re using the checkout block. I am able to re-create this error when using the checkout block, but not when using the checkout shortcode. We will need to release an...
View ArticleReply To: Error code pops up when customer try to pay with ACH
Its a variable product I dont think Im using a checkout block tho Im not sure using guest user not saving the payment methods during checkout appriciate the help thankyou!
View ArticleReply To: Error code pops up when customer try to pay with ACH
Hi @brianjiang0173520 Can you share the exact steps to reproduce? What is the product type? Are you using the checkout block? Are you logged in or a guest user? Are you saving the payment method...
View ArticleReply To: Error code pops up when customer try to pay with ACH
Hi yes this is for accepting ACH payments, still having trouble to make it work, heres a screenshot https://ibb.co/KxjKSvW
View ArticleReply To: Error code pops up when customer try to pay with ACH
Hi @brianjiang0173520 Are you sure this is for an ACH payment and not a bank transfer request? Kind Regards
View ArticleReply To: Error code pops up when customer try to pay with ACH
Yes, in about 10 minutes.
View Article